We’re Here to Help
Phone or WhatsApp – Best for urgent queries
If you have a missing parcel, return to process, tracking issue, incorrect item received, or a quick question before placing an order.
WHATSAPP OR CALL US: +44 000000000
(We are usually available during opening hours and happy to assist with urgent matters.)
Help Desk Email – Customer Support
For all customer-related enquiries, including orders, products, refunds, exchanges, delivery issues, or general support:
We monitor emails during business hours and aim to respond within a few hours. When enquiry volume is low, replies are typically sent within 20–40 minutes.
Please include your order number in the subject line to help us assist you more quickly.